Skip to main content
Money-Back Guarantee*|
Mon-Fri: 9AM-6PM

Privacy Policy

Last updated: September 2, 2026

Introduction

Dallas Evictions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our eviction filing services. Dallas Evictions is a non-attorney eviction filing service and is not a law firm.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our case intake forms
  • Contact us via phone, email, or our website
  • Subscribe to our newsletter or marketing communications
  • Request information about our services

This information may include:

  • Name, email address, and phone number
  • Property address and details
  • Tenant information relevant to your eviction case
  • Payment and billing information
  • Lease agreements and related documents
  • Recordings, voicemails, transcripts, and summaries of your calls with us, and the content of your text messages and emails with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our eviction services
  • Process your case and communicate with you about its status
  • File court documents and coordinate with courts and constables
  • Send you updates, marketing communications, and promotional offers (with your consent)
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations and protect our legal rights
  • Analyze website usage and improve user experience

Disclosure of Your Information

We may share your information in the following situations:

  • Legal Requirements: With courts, constables, and other legal entities as necessary to process your eviction case
  • Service Providers: With third-party vendors who help us operate, such as providers that host our application and data, route and store inquiries, send email and text messages, print and deliver case notices through the USPS, verify phone numbers and mailing addresses, process payments, monitor application errors, and measure website and advertising performance. These providers process your information only to provide services to us.
  • AI Processing: To help our team prepare and work your case, we may process case information (such as names, contact details, property addresses, financial figures, case documents, and recordings or transcripts of your calls and messages) through enterprise AI service providers under terms that prohibit the provider from using your data to train its models. See “Artificial Intelligence and Call Recording” below for details. AI-drafted messages to you are reviewed by our team before they are sent, and AI output is not used to make automated decisions about you.
  • Attorney Referrals: If you request a referral for a complex or contested case, we may share your contact details with an independent licensed Texas attorney. You engage and pay that attorney directly. We do not sell your personal information.
  • Legal Compliance: When required by law, subpoena, or other legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share your information

Artificial Intelligence and Call Recording

We use artificial intelligence (“AI”) tools to help us answer inquiries faster and to keep your case moving. This section explains where AI is involved and what happens to the information it handles.

AI voice assistant

When you call us, your call may be answered or screened by an automated AI voice assistant rather than a person. The assistant will identify itself as automated. It may ask for your name, contact information, the property address, and a brief description of your situation so that we can route your inquiry to the right team member. You may ask to speak with a person at any time, and you may instead contact us by email or text using the details below. The assistant does not provide legal advice and does not decide whether we will accept your case; those decisions are made by our team.

Call recording and transcription

Calls to and from Dallas Evictions, including calls handled by the AI voice assistant and voicemails you leave, may be recorded, transcribed, and summarized. By continuing a call after being notified of recording, you consent to the recording. We use recordings and transcripts to respond to your inquiry, keep an accurate record of your case, train and supervise our staff, and improve our service. If you do not wish to be recorded, please tell us at the start of the call or contact us by email instead.

Other AI-assisted processing

Our team may also use AI tools to transcribe and summarize calls and voicemails, draft replies to your text messages, summarize case records and uploaded documents, and answer internal questions about Texas eviction procedure. A member of our team reviews AI-drafted communications before they are sent to you.

How AI providers handle your data

To provide these features we send the relevant information (for example, the audio of a call, the text of a conversation, or details from your case file) to third-party AI service providers. We use these providers under business terms that prohibit them from using your information to train their models and that limit their use of your information to providing the service to us. We do not sell your information to AI providers. We do not use AI to make decisions that have a legal or similarly significant effect on you without human review.

AI systems can make mistakes. If you believe an AI-assisted communication from us contains an error, or you would like a copy of, or the deletion of, a recording or transcript of your call, contact us using the details below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Case-related documents may be retained for the duration required by Texas law and professional standards.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications

Texas residents: Under the Texas Data Privacy and Security Act, you may have the right to confirm whether we process your personal data, access it, correct inaccuracies, request deletion, obtain a portable copy, and opt out of targeted advertising, the sale of personal data, or certain profiling. To submit a request, contact us using the information below. If we decline your request, you may appeal by replying to our decision, and you may contact the Texas Attorney General if you have concerns.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities, including analytics and advertising tools that help us measure website and campaign performance and a session-analytics tool that records anonymized interactions (such as mouse movement, clicks, and scrolling) to help us improve the site. We take steps to avoid capturing sensitive form fields (such as your phone number and case details) in these recordings. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us at:

Dallas Evictions

Email: info@dallasevictions.net

Phone: (682) 297-5278

Ready to Get Your Property Back?

Start your case today with a free consultation.

DallasEvictionsProfessional Services

Professional eviction filing for landlords across the DFW metroplex. Fast filing, court-compliant paperwork, and a money-back guarantee*.

Contact Us

Important: Dallas Evictions is a non-attorney eviction filing service. We are not a law firm and do not provide legal advice. For complex or contested cases, we refer clients to an independent licensed Texas attorney whom you engage and pay directly; we do not share fees with, or receive payment from, the attorney. Use of this site does not create an attorney-client relationship. Results vary by case; no specific outcome is guaranteed. The information on this site is for general informational purposes only and is not a substitute for legal advice from a licensed attorney.

© 2026 Dallas Evictions. All rights reserved.

* Full pricing and guarantee terms are in our Terms of Service.