Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Dallas Evictions ("Company," "we," "our," or "us") governing your use of our website and eviction services.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

Description of Services

Dallas Evictions provides eviction-related services for landlords and property owners in the Dallas-Fort Worth Metroplex, including but not limited to:

• Notice to Vacate preparation and delivery
• Court filing and documentation
• Court attendance and representation
• Writ of Possession handling
• Case tracking and status updates
• Attorney-assisted services for complex cases

Right to Accept or Refuse Service

We may refuse to provide services for any reason, including but not limited to:

• Cases that do not meet our criteria or fall outside our service area
• Incomplete, inaccurate, or fraudulent information provided by the client
• Cases involving potential legal or ethical conflicts
• Situations where we believe the eviction may not be lawful or proper
• Clients who have previously violated our terms or failed to meet payment obligations
• Any other reason at our sole discretion

If we decline to accept a case before work has begun, any fees paid will be refunded in full. If we terminate a case after work has commenced, refunds will be issued on a prorated basis at our discretion.

Money-Back Guarantee Policy

Important: The money-back guarantee is NOT automatic and does NOT apply to all cases. Each request for a refund will be individually reviewed based on the specific circumstances of the case.

Conditions for Guarantee Consideration

A refund may be considered only in extreme situations, such as:

• Documented failure on our part to perform agreed-upon services
• Material errors by our team that directly resulted in case dismissal
• Other extraordinary circumstances as determined solely by Dallas Evictions

Exclusions from Guarantee

The money-back guarantee does NOT apply in the following circumstances:

• The tenant voluntarily vacates, pays rent, or reaches a settlement with you
• The court rules in favor of the tenant based on the merits of the case
• You fail to provide accurate, complete, or timely information
• You fail to appear at court or cooperate with the eviction process
• The eviction is dismissed due to circumstances beyond our control
• Changes in law, court procedures, or other external factors affecting the case
• The tenant files bankruptcy or other legal proceedings that stay the eviction
• Any situation where the case outcome was not directly caused by our error or negligence

Refund Request Process

To request a refund consideration, you must:

• Submit a written request within 30 days of case completion or termination
• Provide detailed documentation supporting your claim
• Allow up to 14 business days for review and determination

All refund decisions are final and made at the sole discretion of Dallas Evictions. We reserve the right to offer partial refunds, service credits, or deny refund requests based on our evaluation.

No Guarantee of Outcome

While we strive for successful outcomes, Dallas Evictions does not and cannot guarantee the result of any eviction case. Court decisions are made by judges based on the facts and applicable law, and are beyond our control.

Our "100% success rate" refers to our track record of properly filing and processing cases according to Texas law requirements. It does not guarantee that every case will result in a judgment in your favor.

Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and truthful information about your case
• Promptly respond to our requests for information or documents
• Notify us immediately of any changes affecting your case
• Pay all fees in a timely manner as agreed
• Cooperate fully with the eviction process
• Not engage in any unlawful self-help eviction measures
• Comply with all applicable laws and court orders

Payment Terms

Service fees are due at the time of service engagement unless otherwise agreed in writing. All prices include court filing fees as stated. Additional fees may apply for:

• Expedited or rush services
• Multiple defendants or properties
• Appeals or additional court appearances
• Services not included in your selected package

Limitation of Liability

To the maximum extent permitted by law, Dallas Evictions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, rent, or business opportunities, arising from your use of our services.

Our total liability for any claim arising from our services shall not exceed the amount you paid for those services.

Indemnification

You agree to indemnify, defend, and hold harmless Dallas Evictions, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

• Your breach of these Terms
• Your violation of any law or regulation
• Your infringement of any third-party rights
• Any false or misleading information you provide

Disclaimer

Dallas Evictions is not a law firm and does not provide legal advice. Our services involve document preparation, filing, and representation in Justice Court proceedings as permitted by Texas law. For complex legal matters or appeals to County Court, we recommend consulting with a licensed attorney.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the courts of Dallas County, Texas.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.